Frequently Asked Questions
Q: What kind of pets do you allow?
A: Max combined weight limit is 80lbs, up to 2 pets per home. No aggressive breeds are permitted. Letter required by certified veterinarian proving breed, weight, and required vaccinations.
Q: Do you permit exotic pets?
A: No.
Q: How many pets may I have?
A: Up to 2 pets per apartment. Max combined weight limit is 80lbs.
Q: Are there any deposits, special fees, or monthly charges to have a pet?
A: No deposit.
Pet fee: $500 per pet.
Pet rent: $50 per pet per month. Maximum of 2 pets per home
Q: What must I bring with me to tour an apartment?
A: Your photo ID.
Q: What are your fees and monthly charges?
A: Please see a leasing professional for a listing of all fees and monthly charges.
Q: What are the income and credit qualifications?
A: 3 times the rent with approved credit.
Q: What is acceptable "proof of income" to sign a lease?
A: Pay stubs, w2, letter from accountant.
Q: What happens if I qualify for an apartment, but my roommate does not?
A: Everyone must qualify to live in our community.
Q: Is my security deposit totally refundable?
A: As long as the unit is left in good condition.
Q: If I get a job transfer, can I break the lease?
A: Yes but a penalty will be charged.
Q: Can I change to a month-to-month lease plan after my first year?
A: Yes but a month-to-month fee will be charged.
Q: What utilities are included in my lease?
A: No utilities are included in the lease.
Q: How long is the term of the lease?
A: We offer a 9-16-month lease terms.
Q: Do you accept leases for short terms?
A: Not at this time.
Q: Am I required to have renters insurance?
A: Yes we require renters insurance.
Q: If something needs to be repaired in my apartment, how do I report it?
A: You can either call our leasing office or go to our website and set up a service request using your resident portal information. We also text!
Q: When is my rent payment due?
A: The rent is due on the 1st of each month.
Q: What day of the month am I liable for a late charge?
A: On the 4th you will be liable for a late charge.
Q: Will you accept electronic payments from my bank?
A: Yes.
Q: Is there a place where I can pay my rent after office hours?
A: Yes you can log into your resident portal.
Q: There is a person who might be staying with me for a while, is that permitted by the lease?
A: Yes guests are permitted for up to two weeks.
Q: I have a motorcycle, where can I park it?
A: Motorcycles are not allowed in the garage.
Q: My children live with me in the summer; do I need to notify your office when they arrive?
A: Yes, you must notify the office of any staying more than 2 weeks.
Q: Can I install my satellite dish at my apartment?
A: No.
Q: Does the property have a fitness center?
A: Yes we are open from 5 AM - 11 PM daily.
Q: Does the property have a swimming pool?
A: Yes.
Q: Does the property offer on-site recycling?
A: Yes.
Q: Are gas grills permitted at your property?
A: No gas grills permitted.
Q: Is there any additional storage space available at your property?
A: Yes we do offer storage spaces for a monthly fee.
Q: Are residents permitted to paint their apartment?
A: Yes, if it is returned to the original condition upon moving out.
Q: Will you accept my delivery packages for me?
A: We will have a designated package room where the carrier will drop off packages.
Q: Where do I register to vote?
A: 17. Supervisor of elections
P.O. Box 521550
Miami, FL 33152
Q: How is your property different from the competition?
A:
1) Exclusive amenities
2) Whole Foods Market on-site
3) Heated resort-style saltwater swimming pool
4) Clubroom with chef demo kitchen
5) Close to Metromover, Bayside Park, and exits to I-95
6) Ocean, Miami River, and city views