Frequently Asked Questions

Q: what kind of pets do you allow?

A: max combined weight limit is 75lbs, up to 2 pets per home. No aggressive breeds permitted. Letter required by certified veterinarian proving breed, weight, and required vaccinations.

 

Q: do you permit exotic pets?

A: no.

 

Q: how many pets may I have?

A: up to 2 pets per apartment. Max combined weight limit is 75lbs.

 

Q: are there any deposits, special fees, or monthly charges to have a pet?

A: no deposit.

Pet fee: $500 per pet.

Pet rent: $50 per pet.

 

Q: what must I bring with me to tour an apartment?

A: your photo id.

 

Q: what are your fees and monthly charges?

A: please see a leasing professional for a listing of all fees and monthly charges.

 

Q: what are the income and credit qualifications?

A: 3 times the rent with approved credit.

 

Q: what is acceptable "proof of income" to sign a lease?

A: pay stubs, w2, letter from accountant.

 

Q: what happens if I qualify for an apartment, but my roommate does not?

A: everyone must qualify to live at our community.

 

Q: is my security deposit totally refundable?

A: as long as the unit is left in good condition.

 

Q: if I get a job transfer, can I break the lease?

A: yes but a penalties will be charged.

 

Q: can I change to a month-to-month lease plan after my first year?

A: yes but a mtm fee will be charged.

 

Q: what utilities are included in my lease?

A: no utilities are included in the lease.

 

Q: how long is the term of the lease?

A: we offer 12 month lease.

 

Q: do you accept leases for short terms?

A: not at this time.

 

Q: am I required to have renters insurance?

A: yes we require renters insurance.

 

Q: if something needs to be repaired in my apartment, how do I report it?

A: you can either call our leasing office or go on to our web-site and set up a service request using your resident portal information.

 

Q: when is my rent payment due?

A: the rent is due on the 1st of each month.

 

Q: what day of the month am I liable for a late charge?

A: on 4th you will be liable for a late charge.

 

Q: will you accept electronic payments from my bank?

A: yes.

 

Q: is there a place where I can pay my rent after office hours?

A: yes you can log into your resident portal.
 

Q: there is a person who might be staying with me for a while, is that permitted by the lease?

A: yes guests are permitted for up to two weeks.

 

Q: i have a motorcycle, where can I park it?

A: in the parking garage.
 

Q: my children live with me in the summer; do I need to notify your office when they arrive?

A: yes you must notify the office of any staying more than 2 weeks.
 

Q: can I install my satellite dish at my apartment?

A: no.
 

Q: does the property have a fitness center?

A: yes we are open 24 hour for your convenience.
 

Q: does the property have a swimming pool?

A: yes.
 

Q: does the property offer on-site recycling?

A: yes.
 

Q: are gas grills permitted at your property?

A: no gas grills permitted.
 

Q: is there any additional storage space available at your property?

A: yes we do offer storage spaces for a monthly fee.
 

Q: are residents permitted to paint their apartment?

A: yes if it is returned to the original condition upon move out.
 

Q: will you accept my delivery packages for me?

A: we will have a designated package room where the carrier will drop off packages.
 

Q: where do I register to vote?

A: 17.   Supervisor of elections

P.O. Box 521550

Miami, FL 33152
 

Q: how is your property different from the competition?

A:
1) exclusive amenities

2) Whole Foods Market on-site

3) Heated resort-style saltwater swimming pool

4) Clubroom with chef demo kitchen

5) Close to Metromover, Bayside Park, and exits to I-95

6) Ocean, Miami River, and city views