Frequently Asked Questions

Q: What kind of pets do you allow?

A: Max combined weight limit is 80lbs, up to 2 pets per home. No aggressive breeds are permitted. Letter required by certified veterinarian proving breed, weight, and required vaccinations.


Q: Do you permit exotic pets?

A: No.


Q: How many pets may I have?

A: Up to 2 pets per apartment. Max combined weight limit is 80lbs.


Q: Are there any deposits, special fees, or monthly charges to have a pet?

A: No deposit.

Pet fee: $500 per pet.

Pet rent: $50 per pet per month. Maximum of 2 pets per home


Q: What must I bring with me to tour an apartment?

A: Your photo id.


Q: What are your fees and monthly charges?

A: Please see a leasing professional for a listing of all fees and monthly charges.


Q: What are the income and credit qualifications?

A: 3 times the rent with approved credit.


Q: what is acceptable "proof of income" to sign a lease?

A: pay stubs, w2, letter from accountant.


Q: What happens if I qualify for an apartment, but my roommate does not?

A: Everyone must qualify to live in our community.


Q: Is my security deposit totally refundable?

A: As long as the unit is left in good condition.


Q: If I get a job transfer, can I break the lease?

A: Yes but a penalty will be charged.


Q: Can I change to a month-to-month lease plan after my first year?

A: Yes but a month-to-month fee will be charged.


Q: What utilities are included in my lease?

A: No utilities are included in the lease.


Q: how long is the term of the lease?

A: We offer a 12-month lease.


Q: Do you accept leases for short terms?

A: Not at this time.


Q: Am I required to have renters insurance?

A: Yes we require renters insurance.


Q: If something needs to be repaired in my apartment, how do I report it?

A: You can either call our leasing office or go to our website and set up a service request using your resident portal information.


Q: When is my rent payment due?

A: The rent is due on the 1st of each month.


Q: What day of the month am I liable for a late charge?

A: On the 4th you will be liable for a late charge.


Q: Will you accept electronic payments from my bank?

A: Yes.


Q: Is there a place where I can pay my rent after office hours?

A: Yes you can log into your resident portal.

Q: There is a person who might be staying with me for a while, is that permitted by the lease?

A: Yes guests are permitted for up to two weeks.


Q: I have a motorcycle, where can I park it?

A: In the parking garage.

Q: My children live with me in the summer; do I need to notify your office when they arrive?

A: Yes, you must notify the office of any staying more than 2 weeks.

Q: Can I install my satellite dish at my apartment?

A: No.

Q: Does the property have a fitness center?

A: Yes we are open 24 hours for your convenience.

Q: Does the property have a swimming pool?

A: Yes.

Q: Does the property offer on-site recycling?

A: Yes.

Q: Are gas grills permitted at your property?

A: No gas grills permitted.

Q: Is there any additional storage space available at your property?

A: Yes we do offer storage spaces for a monthly fee.

Q: Are residents permitted to paint their apartment?

A: Yes, if it is returned to the original condition upon moving out.

Q: Will you accept my delivery packages for me?

A: We will have a designated package room where the carrier will drop off packages.

Q: Where do I register to vote?

A: 17.   Supervisor of elections

P.O. Box 521550

Miami, FL 33152

Q: How is your property different from the competition?

1) Exclusive amenities

2) Whole Foods Market on-site

3) Heated resort-style saltwater swimming pool

4) Clubroom with chef demo kitchen

5) Close to Metromover, Bayside Park, and exits to I-95

6) Ocean, Miami River, and city views