Frequently Asked Questions
Q: what kind of pets do you allow?
A: max combined weight limit is 80lbs, up to 2 pets per home. No aggressive breeds permitted. Letter required by certified veterinarian proving breed, weight, and required vaccinations.
Q: do you permit exotic pets?
A: no.
Q: how many pets may I have?
A: up to 2 pets per apartment. Max combined weight limit is 80lbs.
Q: are there any deposits, special fees, or monthly charges to have a pet?
A: no deposit.
Pet fee: $500 per pet.
Pet rent: $50 per pet per month. Maximum of 2 pets per home
Q: what must I bring with me to tour an apartment?
A: your photo id.
Q: what are your fees and monthly charges?
A: please see a leasing professional for a listing of all fees and monthly charges.
Q: what are the income and credit qualifications?
A: 3 times the rent with approved credit.
Q: what is acceptable "proof of income" to sign a lease?
A: pay stubs, w2, letter from accountant.
Q: what happens if I qualify for an apartment, but my roommate does not?
A: everyone must qualify to live at our community.
Q: is my security deposit totally refundable?
A: as long as the unit is left in good condition.
Q: if I get a job transfer, can I break the lease?
A: yes but a penalties will be charged.
Q: can I change to a month-to-month lease plan after my first year?
A: yes but a month to month fee will be charged.
Q: what utilities are included in my lease?
A: no utilities are included in the lease.
Q: how long is the term of the lease?
A: we offer 12 month lease.
Q: do you accept leases for short terms?
A: not at this time.
Q: am I required to have renters insurance?
A: yes we require renters insurance.
Q: if something needs to be repaired in my apartment, how do I report it?
A: you can either call our leasing office or go on to our web-site and set up a service request using your resident portal information.
Q: when is my rent payment due?
A: the rent is due on the 1st of each month.
Q: what day of the month am I liable for a late charge?
A: on 4th you will be liable for a late charge.
Q: will you accept electronic payments from my bank?
A: yes.
Q: is there a place where I can pay my rent after office hours?
A: yes you can log into your resident portal.
Q: there is a person who might be staying with me for a while, is that permitted by the lease?
A: yes guests are permitted for up to two weeks.
Q: i have a motorcycle, where can I park it?
A: in the parking garage.
Q: my children live with me in the summer; do I need to notify your office when they arrive?
A: yes you must notify the office of any staying more than 2 weeks.
Q: can I install my satellite dish at my apartment?
A: no.
Q: does the property have a fitness center?
A: yes we are open 24 hour for your convenience.
Q: does the property have a swimming pool?
A: yes.
Q: does the property offer on-site recycling?
A: yes.
Q: are gas grills permitted at your property?
A: no gas grills permitted.
Q: is there any additional storage space available at your property?
A: yes we do offer storage spaces for a monthly fee.
Q: are residents permitted to paint their apartment?
A: yes if it is returned to the original condition upon move out.
Q: will you accept my delivery packages for me?
A: we will have a designated package room where the carrier will drop off packages.
Q: where do I register to vote?
A: 17. Supervisor of elections
P.O. Box 521550
Miami, FL 33152
Q: how is your property different from the competition?
A:
1) exclusive amenities
2) Whole Foods Market on-site
3) Heated resort-style saltwater swimming pool
4) Clubroom with chef demo kitchen
5) Close to Metromover, Bayside Park, and exits to I-95
6) Ocean, Miami River, and city views
